Support
Questions about a stay, your booking, or the app? Email us at hello@thebrodyclub.com. We usually reply within a day.
If your pet needs something urgently during a stay, call or text your sitter directly.
Booking care
In the app, go to Stays → Book a stay. Choose an overnight stay or day sitting, pick your dates, and send the request. We'll confirm it, and you'll get a notification.
Pricing
- Overnight stay: $125 per night
- Day sitting: $75 per day
One simple rate. No tipping, ever. The Brody Club is insured.
Payments and refunds
Half of the total is due when you book, to hold your dates. The rest is charged after the stay is complete. If the stay doesn't happen, you get a full refund.
During a stay
Your sitter logs walks, meals, potty breaks, and photos, and posts a daily update. You can follow along on the app's Dashboard.
Community
The Community tab is for pet photos only. Every post is checked automatically before it's shared. To report a post or block someone, use the ••• on the post.
Your account
- Forgot your password? Choose "Forgot password?" on the sign-in screen, and we'll email you a reset link.
- Delete your account: go to Pets → Account settings → Delete my account. This permanently deletes your account, your pets' profiles, and your posts. You can also email us and we'll do it for you. More on deleting your account.